Cancellation Policy

At RedeemTax, we strive to provide exceptional service to our clients. However, we understand that circumstances may arise where you need to cancel your service. Please review our cancellation policy below:

1. Cancellation Requests: You may request to cancel our services at any time before the completion of the work. Cancellation requests must be submitted in writing via email or through our website’s contact form. Please include your name, contact information, and details of the service you wish to cancel.

2. Cancellation Fees: Cancellation requests may be subject to applicable fees, which will be determined based on the stage of completion of the work and any expenses incurred by RedeemTax up to the time of cancellation. These fees are intended to cover administrative costs and any work already performed on your behalf.

3. Refund Policy: Refunds for cancelled services will be issued in accordance with our refund policy. Please refer to our refund policy for details on the conditions under which refunds are granted and any associated fees.

4. Communication of Cancellation: Once your cancellation request is received, we will acknowledge receipt and proceed with the cancellation process. We may contact you to confirm the cancellation and discuss any additional steps that may be necessary.

5. No-Show Policy: Failure to provide timely notice of cancellation or failure to respond to communication from RedeemTax regarding the cancellation may result in additional fees or forfeiture of any refund eligibility.

6. Exceptions: In certain circumstances, such as extenuating circumstances or events beyond your control, we may waive cancellation fees or make exceptions to our cancellation policy. Please contact us to discuss your situation if you believe an exception may be warranted.

7. Contact Information: If you have any questions or concerns about our cancellation policy, please contact us at support@redeemtax.com. We are here to assist you and ensure a smooth cancellation process.

By availing our services, you acknowledge that you have read, understood, and agree to abide by our cancellation policy.